Trustline Advisory Group, Undeniable Media FZCO, and any affiliated brands, services, or entities (collectively referred to as “Trustline Advisory Group,” “we,” “us,” or “our”) thank you for visiting the online and mobile resources we publish.

We use the words “you” and “your” to mean you, the reader, and other visitors to our online and mobile resources who are, in all cases, over the age of 13.

This privacy statement (“this statement,” “this privacy statement,” or “our statement”) explains:

• From whom and what types of personal information we collect

• How we use it

• With whom we share it and why

• What we do to help protect it

“Online and mobile resources” means the websites and other internet-based services we own or control (including trustlineadvisorygroup.com) that let you interact with us, as well as any apps we operate that allow customers or visitors to view our content or engage with our services.

WHO WE COLLECT PERSONAL INFORMATION FROM

We may collect personal information from the following groups:

• Visitors to and users of our online and mobile resources

• Our customers and prospective customers

• Members of our workforce and job applicants

• Third-party vendors, contractors, and business partners

“Personal information” generally means information that can identify you or can reasonably be linked to you, such as your name, address, telephone number, email address, payment information, IP address, or certain identifiers.

Privacy laws in some jurisdictions (such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR/UK-GDPR)) define personal information more broadly. Where those laws apply, our use of the phrase “personal information” includes the additional elements required in those laws.

The categories of information we collect and the way we use them may differ by group. The same person may fall into more than one group (for example, being both a customer and a website user).

Most of this statement focuses on how we process personal information collected from visitors/users of our online and mobile resources and from our customers.

For our workforce and job applicants, we collect and retain the types of professional, employment, and HR-related data you would expect an employer to maintain. We provide detailed, legally required notices about this data in internal HR documents, applicant portals, and workforce systems, which may be operated by us or by third parties.

For vendors and business partners, we collect limited professional contact and business information needed to manage our relationships, administer and perform contracts, process payments, and share information about our services when appropriate. Use of vendor and partner information is described in greater detail in our contracts or internal vendor-management resources.

WHAT WE COLLECT

We obtain two main types of information from you online:

1. Non-personal information that is collected automatically (for example, browser type or operating system); and

2. Personal information that you voluntarily provide to us or that is collected automatically and can be linked to you.

By using our online and mobile resources or purchasing our products or services, you are indicating that you agree with this section of our privacy statement and that we may use and disclose your information as described.

Voluntarily Submitted Information

If you participate in certain activities on or through our online and mobile resources, you may be asked to provide personal information. Depending on the activity, this may include:

• Identifiers: name, email address, physical address, phone number

• Professional information: your role, company, or industry

• Financial information: payment card or billing information (processed via third-party payment processors)

We do not sell, rent, or trade voluntarily submitted personal information to third-party data brokers or unrelated marketing lists.

If you prefer that we do not collect this type of personal information, please do not provide it. That may mean you choose not to participate in certain online activities (such as registering for events, submitting forms, or using gated content), and you may prefer to contact us via phone or regular mail instead. Participation is your choice; you can still access general public information on our websites without providing personal information.

Some examples of how you may voluntarily provide personal information and how we use it:

Emails and Online Forms

When you email us or fill out an online form (for example, “Contact Us”), we receive your email address and any personal information included in the message or attachments. We use this information to respond to you and process your request. Depending on what you provide, our communications may come via email, phone, or text message. We may also send you information about our services that we believe may interest you.

Registering for an Account

If we offer accounts or portals and you register, you may provide your name, email address, and other identifiers. We use this information to create and manage your account, provide access to resources, and communicate with you.

Registering for Events

When you sign up for services, webinars, events, or programs we host, we collect the personal information you provide (such as name and contact details). When payment is required, we or our payment partners may also collect credit card or other billing information. We use this information to register you for the event, communicate updates, and manage your participation.

Becoming a Customer / Subscriber

If you become a customer or subscriber to our services, we use the information you provide to:

• Fulfill our contractual obligations

• Deliver our products and services

• Manage your account and billing

• Communicate with you about features, updates, and support

Social Media and Community Features

Some of our online resources or communities may allow you to post content, messages, or images visible to others. Information you post in such public or community areas is not private and is not covered by this statement. You should only share what you’re comfortable making public.

Automatically Collected Information

When you visit our online and mobile resources, we may collect certain information automatically, including through cookies and similar technologies.

Cookies are small text files placed on your device that help us recognize your browser, remember preferences, and understand how visitors use our resources.

We may allow certain third-party vendors to use cookies and similar technologies to collect information about your browsing activities over time and across some of our sites. For example, we may use tools such as Google Analytics to understand usage patterns and improve performance.

Automatically collected information may include:

• Domain name and IP address used to access our resources

• Browser type, device type, and operating system

• Date, time, and length of your visit

• Pages visited, content viewed, and files downloaded

• Links you click within our site

• The website or resource that referred you to us

• General location information (country, region, city)

If you access our resources from a phone or mobile device, we may also receive device identifiers, and—if location services are enabled—general geolocation data. You can disable location services in your device settings if you do not want this data collected.

We use this automatically collected information to:

• Administer and improve our online and mobile resources

• Understand which pages and features are most popular

• Enhance user experiences and save you time (for example, remembering settings)

• Support security, diagnostics, and performance

We retain personal information in line with applicable law and our internal data retention procedures, keeping it only as long as necessary for the purposes described above.

USER BEWARE: EXTERNAL SITES, APPS, LINKS, AND SOCIAL MEDIA

We may maintain a presence on external social media platforms such as X (Twitter), Facebook, LinkedIn, YouTube, or others. Our websites and apps may also contain links to third-party sites, platforms, or apps.

We are not responsible for the content or privacy practices of these external platforms or websites. They are not controlled by us and have their own privacy policies and terms of use.

If you have questions about how those services collect and use personal information, you should review their privacy policies and contact them directly.

WHEN / WITH WHOM WE SHARE PERSONAL INFORMATION

We use non-personal information (in aggregate or anonymized form) to administer our resources, improve them, and inform decisions about what programs or services may benefit our audience.

We use personal information to respond to your inquiries, provide services you request, manage customer relationships, improve our offerings, and for other purposes described in this statement.

We do not sell or rent your personal information to third-party data brokers.

However, we may share personal information in these situations:

Affiliates

We may share your information with our affiliated companies or brands (for example, other business units under Undeniable Media FZCO). These entities will use your information in ways consistent with this privacy statement, including to send you information about their services or initiatives that may interest you.

Vendors and Business Partners

We may share information with service providers, vendors, consultants, and business partners who perform services on our behalf or help us operate our business (for example, payment processors, hosting providers, analytics providers, email and SMS platforms, CRM, and marketing tools).

We aim to disclose only the information these parties need to perform their functions and attempt to bind them contractually to protect your personal information and use it only for the agreed purpose.

Legally Compelled Disclosures

We may disclose information when required or permitted by law, including in response to valid legal processes (such as subpoenas, court orders, or government requests).

To Prevent Harm or Protect Rights

We may disclose information when we reasonably believe it is necessary to:

• Protect our rights, property, or safety

• Protect the rights, property, or safety of our customers, users, or others

• Investigate, prevent, or respond to suspected illegal activity, fraud, or security incidents

Business Transfers

If we or our affiliates are involved in a merger, acquisition, sale of assets, reorganization, consolidation, or other business transaction, personal information may be transferred as part of that transaction.

YOUR RIGHTS AND OPTIONS

You do not need to provide personal information to access most of the content on our online resources. However, some features and services may require it.

You can generally:

• Opt out of marketing emails by using the unsubscribe link in our emails or contacting us

• Adjust your browser settings to block or manage cookies

• Disable location services on your device

Residents of certain jurisdictions (such as California or GDPR/UK-GDPR regions) may have additional rights, including rights of access, correction, deletion, portability, and objection, subject to applicable law.

If you wish to exercise these rights, you can contact us at:

📧 support@trustlineadvisorygroup.com

We may need to verify your identity before processing certain requests.

CHILDREN’S PRIVACY

Our online and mobile resources are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we become aware that anyone under 18 has submitted personal information via our resources without appropriate parental or guardian consent, we will delete that information and not use it for any purpose.

If you believe a minor has provided personal information to us, please contact:

📧 support@trustlineadvisorygroup.com

We also encourage parents and guardians to discuss the risks of sharing personal information online with their children.

HOW WE PROTECT COLLECTED PERSONAL INFORMATION

We take reasonable security precautions designed to protect personal information in our control. We maintain a security program that includes technical, administrative, and organizational measures intended to protect against anticipated or actual threats to the security, confidentiality, and integrity of personal information.

These measures may include:

• Encryption of data in transit and at rest where appropriate

• Access controls and authentication

• Role-based access control (RBAC) so only authorized personnel can access certain data

• Regular monitoring, logging, and audits

• Vendor oversight and security requirements

Despite these efforts, no system can be guaranteed 100% secure. We cannot promise that your information will never be accessed, used, disclosed, or modified in an unauthorized manner. We do, however, maintain incident response procedures and will act in accordance with applicable laws if a data incident occurs.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

If and when we collect personal information from California residents in a manner subject to the CCPA, they may have specific rights under that law, including rights to:

• Know what categories of personal information we collect and how we use it

• Request access to personal information we hold about them

• Request deletion of certain personal information

• Not be discriminated against for exercising their CCPA rights

We do not sell personal information as defined by the CCPA.

If you are a California resident and would like to exercise CCPA rights, contact:

📧 support@trustlineadvisorygroup.com

We may ask you to verify your identity and may require additional details to process your request. We will respond within the time frames required by law.

EU/EEA/UK DATA SUBJECTS (GDPR / UK-GDPR)

For individuals in the European Economic Area (EEA), the United Kingdom, and other GDPR-aligned jurisdictions, we may process your personal information under one or more legal bases, including:

• Legitimate interests, such as operating and improving our services, preventing fraud, and securing our systems

• Performance of a contract, when we provide paid services or fulfill obligations to you

• Compliance with legal obligations

• Consent, where required and given

Where we transfer personal information from GDPR/UK-GDPR jurisdictions to countries without an adequacy decision, we do so using appropriate safeguards as permitted by law (such as standard contractual clauses, where applicable).

If you are in a GDPR/UK-GDPR jurisdiction, you may have rights to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion, restriction, or portability of your data

• Object to certain processing

• Withdraw consent (where consent is the legal basis)

To exercise these rights, contact:

📧 support@trustlineadvisorygroup.com

We may need to verify your identity before acting on your request and will respond within the time frames required under applicable law.

CHANGES TO THIS PRIVACY STATEMENT

This privacy statement was last updated on [insert date].

We may update or change this statement from time to time. When we do, we will post the updated version on our online and mobile resources. All information collected is subject to the version of this statement in place at the time of collection.

CONTACTING US

If you have questions about this privacy statement or our privacy practices, you can contact us at: Trustline Advisory Group

A trading name of Undeniable Media FZCO
📧 Email: support@trustlineadvisorygroup.com